SOUTH BAY SERVICE SECTOR COUNCIL
E. CARSON STREET
CARSON, CA 90745
Friday, October 10, 2003 – 9:30 a.m.
Hendrickson (Vice Chair)
Contact by Jon Vandercook, Senior Safety Specialist
of September 12, 2003 Council Meeting.
RECOGNITION of the Arthur Winston Maintenance Bus Roadeo Team Winners
by Dana M. Coffey, General Manager, Metro South Bay and Governance Council
and APPROVAL of Staff Recommendations of Service Changes
on Lines 119/126, 225/226, 608, 625, 626, and 646 by Madeline Van
Leuvan, Development Manager, Metro South Bay Service and Sub-committee
Report Regarding Services Changes by Terisa Price, Chair, South Bay Service
Sector Council. (15 – 30 minutes)
RECEIVE brief update of the “Hub & Spoke” Concept by
Madeline Van Leuvan, Service Development Manager, Metro South Bay. (5-10 minutes)
PRESENTATION of the Arthur Winston Transportation Division
Customer Complaint Reduction Plan by
Patsy Goens, Division Transportation Manager, Arthur Winston Division. (5-10 minutes)
PRESENTATION of the Key Performance Indicator, Mean Miles Between Road
Calls, by Ken Matsuno, Division Maintenance Manager, Carson Division 18.
PRESENTATION of the Metro South Bay Workers’ Compensation
Progress Report by Jackie Anderson, Transitional Duty/Return-To-Work Program
RECEIVE brief overview of Metro South Bay FY04 Budget Update
Report by Cheryl Brown, Administrative & Financial Manager, Metro South
Bay. (5-10 minutes)
Report of General Manager
of items not on the posted agenda, including: items to be presented and (if
requested) referred to staff; items to be placed on the agenda for action at a
future meeting of the Council; and/or items requiring immediate action because
of an emergency situation or where the need to take immediate action came to the
attention of the Council subsequent to the posting of the agenda.
FROM THE PUBLIC ON ITEMS OF PUBLIC INTEREST WITHIN COUNCIL’S SUBJECT MATTER
of Agendas or Agenda Items may be obtained by contacting the Metro South Bay
Sector Office at (310) 225-6010.
TO MEETING SCHEDULE